e444's Privacy Policy

e444 ("we", "us", or "the platform") operates a safe and reliable online gaming and sports betting service for users in Bangladesh. This privacy policy clearly informs you about what information we collect from you while you use our website and related services, how that information is processed, and what your rights are.

This policy should be read together with our terms and conditions. By accessing the e444 website or creating an account, you are voluntarily consenting to the data processing practices described in this privacy policy. If you do not agree with this policy, we ask that you refrain from using our services.

This policy applies only to the e444 platform. We are not responsible for third-party websites or services.

We collect the minimum information necessary to provide you with a secure and quality service. The types of information collected are described below by category:

2.1 Information You Provide Directly

• Name, date of birth, and gender
• Email address and mobile number
• Password (stored in encrypted form)
• Payment method details (bKash, Nagad, Rocket, or bank account number)
• National ID or passport details for identity verification (when required)
• Messages and attachments you provide when contacting our support team

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system, and device type
• Site browsing history, page visit times, and session duration
• Information collected from cookies and similar tracking technologies
• Log files and error reports

2.3 Transaction Information

• Deposit and withdrawal history
• Detailed records of betting and gaming transactions
• Bonus claims and wagering activity information
• Transaction date, amount, and method used

e444 uses your information only for lawful and clearly defined purposes. The main purposes for which we process data are outlined below:

3.1 Service Operation

Your information is needed to create and manage accounts, process payments, run betting and gaming activity, and distribute winnings. Without using your information for this purpose, we will not be able to provide you with our services.

3.2 Identity Verification & Security

We process identity-related information to prevent fraud, protect accounts, and verify age (confirming 21+). This is an integral part of our responsible gaming policy.

3.3 Customer Support

Our 24/7 support team may use your information to answer your questions accurately and promptly, and to resolve issues.

3.4 Service Improvement

We analyze user behavior to improve our website, game selection, and overall experience. This analysis is generally done in aggregate and anonymous form.

3.5 Legal Obligations

We may be required to retain and disclose certain information to comply with applicable laws and regulations and to ensure financial security.

e444 treats the security of your personal information as its highest priority. We have put in place the following security measures in line with industry best practices:

• All data transmissions are secured via SSL/TLS encryption
• Sensitive information (passwords, payment details) is stored using industry-standard hashing and encryption
• Regular security reviews and access controls are applied to server infrastructure
• Database access is restricted to authorized personnel only
• Automated monitoring systems are in place to detect suspicious activity

Your information is retained for as long as you remain an active user and, after account closure, for a defined period as required by legal obligations.

In the event of a security breach that affects your information, we will notify you and the relevant authorities as quickly as possible.

e444 does not sell, rent, or exchange your personal information for commercial purposes. However, information may be shared with third parties in the specific circumstances below:

5.1 Service Providers

We engage trusted third parties for payment processing (bKash, Nagad, Rocket, and bank transfers), IT infrastructure, and fraud detection services. These partners are contractually bound to follow strict confidentiality rules.

5.2 Game Software Providers

The minimum necessary information may be shared to properly run the services of game providers such as Pragmatic Play, Spribe, JILI, and PG Soft. They follow their own independent privacy policies.

5.3 Legal Obligations

We may provide necessary information to relevant authorities to comply with court orders, regulatory requests, or applicable law.

5.4 Business Restructuring

In the event of a business merger, acquisition, or restructuring, user information may be transferred to the new entity. However, the new entity will also be bound to follow this same privacy policy.

Our website uses cookies and similar technologies. Cookies are small files stored in your browser that help improve your browsing experience.

6.1 Essential Cookies

These cookies are required for the basic functionality of the website — such as maintaining login sessions and ensuring security. Without them, the site cannot function properly.

6.2 Functional Cookies

These cookies are used to remember your preferences and provide a personalized experience.

6.3 Analytics Cookies

Anonymous statistical information is collected to understand user behavior and improve our services. You can reject cookies by changing your browser settings, though this may affect some site functionality.

As a user of e444, you have the following rights over your personal information:

7.1 Right of Access

You have the right to know what information we hold about you. You can request this information by contacting our support team.

7.2 Right to Rectification

If any of your information is incorrect, let us know — we will correct it promptly.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, information retained under legal obligations may not be possible to delete.

7.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. In such cases we will give your request due consideration.

7.5 Right to Data Portability

You may request a copy of the information we hold about you in a structured digital format.

To exercise any of the above rights, contact our support team. We will respond to your request within a reasonable time.

e444 is for users aged 21 and above only. We do not knowingly collect any personal information from persons under the age of 21. If we are informed that information from a minor has entered our systems, we will immediately delete that information and close the associated account.

If you believe your minor child has registered on our platform, please contact our support team.

Our servers and service providers may be located in various countries. Your information may be processed or stored outside Bangladesh. In such cases, we ensure that appropriate data protection measures are maintained and that only the minimum necessary information is shared with trusted partners.

e444 reserves the right to amend or update this privacy policy as needed. For any significant changes, we will notify you via your registered email address or through a notice on the website.

Continued use of our services after any changes will be considered as your agreement to the updated policy. We therefore recommend checking this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our dedicated support team is available 24 hours a day, 7 days a week in both Bengali and English.